in april of 2008, i was sent to the GEL ("good experience live") conference in new york. it was a life-changing experience because (a) it was my first trip to new york city and all that that experience entailed; (b) as a corporate perk, it supplanted the previous best trip ever of spending a week in vancouver in an incredible penthouse hotel suite to train on software that i would become expert in for years and years of my professional career; and (c) because i got to meet kelly dobson.
before i left for the conference, i surveyed most of the conference presenter's websites, but kelly's was the most interesting to me - i remember sending links to some of my friends to express my excitement! kelly is a technology artist who works at MIT's media labs where she explores how we interact with machines and through machines, with each other and ourselves. it's a pretty esoteric subject, but one that is very significant to me, having come into a career in technology from the field of graphic design.
i fell in love with her wearable devices first. anyone who has been around corporate culture lately knows the impact of the blackberry and smartphones that put their users in constant communication with the stream of information that drive their businesses. that simple fact has basically swept away the standards of a 9-to-5, five-day-a-week work day making work - or rather making the worker - accessible 24-7-365. all one has to do is look around a major metropolitan corporate centre to understand the impact that this has had on humanity. you will see men and women focussed on a hunk of plastic in their hands, oblivious to their surroundings, hooked into an artificial reality that no one else can see or hear. kelly has been researching a different kind of technology that allows its users to manage emotions and interpersonal relations an analogous way with her "screambody" invention, and the "omo" synthetic being.
i think that it's her work with "reappropriated domestic appliances" that has the most impact for me. kelly as taken common appliances like a blender, coffee maker, or a vacuum, and created "empathetic interfaces" for them... the user growls along with the appliance to "encourage" it to perform its function, and thus, creates a relationship with the tool rather than the unconscious "master-slave" or "user-tool" relationship. while this might seem pretty superfluous, kelly gives this initiative incredible significance with this statement:
"they're whole organisms... they're kind of normative - they try and act normal...this idea of normal is maybe i don't that is that necessary. i know that when i was a kid, my grandmother liked that we acted up and we acted kind of wild and unpredictable, because by not being normal, you open up a creative space for people to re-perceive interactions. where if you create a machine that are for human-machine interaction, and they call for a certain interaction, you're training that person to have that kind of interaction with not just the machines, but with people too, and so if you have a robot who is pretending to be a person, and that says "i love you , kelly" even if you're a total jerk to it, you might think that you can be a jerk and people will say "i love you, kelly", so i wanted to make machines that complicated that and acted neurotic like we did too."
this is so incredibly true. our world is so insular in that we spend so much time watching television, watching movies, playing video games, surfing the internet, watching youtube, and generally having abstracted interpersonal experiences where our intent and attitude towards the subject are completely separated from the experienced outcome of that interaction. kelly's work is singular in the sense that she is creating a brand of technology in which the way that we interact with it has a direct result in its response to our treatment. in a way, her work forces us to treat technology with respect, which might extend to our interaction with other types of technology and ultimately, with one another.
it was a thrill to watch kelly's presentation at GEL. it was an even bigger thrill to have kelly sit in the row in front of me for the rest of the day's presentations! it's rare to meet people who are interested in the kinds of deep philosophical questions that you love to ponder, and to meet people who have the opportunity to investigate them as part of their careers, and to meet people who love lululemon clothes enough to wear them to their conferences! i took the opportunity to say hi to kelly during a break and take the photo above. but in true george-style, i gushed in front of her about how fantastic i thought her work was until i was pretty sure she was going to call security to have me ejected from the conference! i saw her at the social after the presentations, and i felt so horrified at having been such a fanboy that i completely avoided talking more with her, even though she was by far the most interesting presenter i saw.
so what is the point to this whole experience? i think that all of us need to be mindful of how technology influences our interactions with it and with other non-technological beings. our generation, more than any other, is the best equipped to become dehumanized and solipsistic and it is work like kelly's that can help to change that trend.
- g
ps. watch kelly's full presentation here: http://gelconference.com/videos/2008/kelly_dobson/
7c18bbab-333c-485f-81a3-905bd6dd6b5d|0|.0